Ensuring Delivery of Your Orders
We understand that receiving packages globally, especially in regions like Eurasia, has become more challenging and requires extra care from each customer. To help ensure your order arrives successfully, please take note of the following:
Accurate Contact Information is Essential: It is critical that we have the correct phone numbers and email addresses on file. Without accurate information, your order may not be delivered.
Responsibility to Pick Up Your Order: We do not reship orders if you fail to respond to your post office’s outreach. If you’re unable to answer the phone when contacted, it is your responsibility to follow up with the post office using the provided tracking information to arrange the collection of your order.
Tracking Your Order: The tracking number we provide is meant to help you monitor your order’s status and take necessary steps to ensure you receive it. Please use it to follow up with your local post office if needed.
Thank you for your attention to these details. We appreciate your understanding and cooperation to make sure your orders reach you smoothly.